En bref

Statut	Privé
Accréditation(s)	QUALIOPI
Niveau d’études	Bac +3
Rythme	Alternance
Modalité	En présentiel
Date de rentrée	Oct. 2025
Date de fin	Oct. 2026
Durée	1 an
Formation reconnue par l'État	Oui

Description

One-year training program in sales ceremonial, customer relationship management, and advisory services within a LVMH brand. Duration:1 year / 65 school days per year Start Date:September RhythmWork-study program RNCP Title:Level 6 professional certification Rates:Covered by LVMH as part of the work-study contract Admission levels:Bac+2 or Bac+3 PROGRAM CONTENT Work-study ProgramLUXURY RETAIL MANAGEMENTSales techniques in jewelry and watchesProduct arguments and sales in fashionSales ceremonialCross-sellingSales forecasts, logistics and KPIManagement and leadershipDistribution lawSales team managementWriting technics and e-mailingCRM and customer experience LUXURY PLAYERS AND CODESFrench etiquetteLuxury codesKey market playersCulture box MARKETING AND DIGITAL MARKETINGPrinciples of marketingPrinciples of communicationPoint of sale management including merchandising and stock managementDigital experience in storeAccounting for managersDigital marketing COMMUNICATION TOOLSTOEICChineseAdobeTOSAOperational reportE-learning WORKSHOPSPerfumesGemmologyLeatherTextileWine testing MASTERCLASSES METIERS D’EXCELLENCE LVMH MASTER GAMES CONTEST METIERS D’EXCELLENCE LVMH Schedule:SEPTEMBER TO JUNE2 days at school / 3 days within an LVMH brand + 2 weeks of seminars + 5 masterclasses by the Métiers d’Excellence Certifications awarded by EIML Paris are recognized by the French State.Upon completing the program, you will receive a Level 6 Professional Certification in Luxury Retail Management.Professional Certification registered with RNCP (RNCP35268) by decision of the General Director of France Competences on 10/02/2021, awarded under the authority of VIDENUM (accessible through VAE). CAREER OPPORTUNITIESClient advisorSales assistantStore manager assistantAssistant manager of sales areaCustomer relationship assistantPersonal shopperShowroom assistantAssistant retail training manager

Objectifs de la formation

Client Advisor Bachelor at EIML Paris, developed in partnership with LVMH’s Métiers d’Excellence, the world leader in luxury, is made to train sales experts in the luxury sector. Students acquire essential skills such as client experience management, sales ceremonial mastery, retail management, and customer relationship development. The program covers a wide range of areas including management, retail, marketing, CRM, and learning of the luxury industry codes. It aims to meet the high standards of LVMH brands by training professionals able to contribute to commercial results and creating memorable customer experiences in the boutiques. Courses include sales techniques specific to luxury products, operational store management, and masterclasses organized by LVMH. By combining theory and practice through the work-study format, students gain valuable professional experience, enhancing their employability in roles such as client advisor or personal shopper. The program aligns perfectly with the expected competencies within LVMH brands, such as Dior, Louis Vuitton, Givenchy, Guerlain, Tag Heuer, and Hublot.Client Advisor Bachelor at EIML Paris meets the expectations of LVMH brands such as Dior, Louis Vuitton, Givenchy, Guerlain, Tag Heuer, and Hublot, by training students to be operational from the moment they graduate. The acquired skills, such as advising and selling luxury products and services, managing and developing client relationships within a retail space, are directly applicable in the role of client advisor.

Points forts

Work-studyWithin a LVMH brand as Client Advisor Fully in EnglishTo facilitate professional integration LVMH MasterclassesEnabling knowledge sharing from LVMH brands Preparation for the LVMH Brevet d’ExcellenceRecognized across all LVMH Group brands

Découvre l’école

EIML - PARIS

Pionnière et visionnaire, l’EIML Paris est depuis 13 ans le leader et la référence des formations de Bac à Bac +5 en marketing, communication, marketing digital et management sur l’ensemble des secteurs du luxe, tant au niveau national qu’international. Le cursus et la pédagogie proposés à l’EIML Paris ont été conçus pour répondre aux attentes des entreprises du luxe à la recherche de cadres disposant de compétences en…

Les avis sur le campus EIML - PARIS

4.7

5
85 %
4
11 %
3
0 %
2
2 %
1
2 %

En savoir plus sur l’école Donne ton avis

En savoir plus sur l’école Donne ton avis

Prends déjà tes marques